Operations Manager

Locations Singapore
Discipline Real Estate and Building Consultancy
Job reference 3378086
My client is an International FM service provider with a strong local presence across across commercial and hospitality assets. They have recently secured a number of new accounts and are seeking an Operations Lead to manage multiple key accounts, including client relations, governance and controls.
The Job:
• To be accountable for all existing operational contracts, contract retention, contract growth and development
• Drive the development and execution of operational strategies.
• Lead and develop a high performing operational team to achieve their objectives
• Ensure operational standards are implemented and maintained and followed in all sites
• Drive operational excellence by optimizing business processes and enhancing efficiencies
• Prepare annual operational business development plans in line with the agreed offer development and retention strategies
• Build, develop and maintain strong and sustainable client relationships and partnership.
• Ensure financial performance and goals are met.
• Guarantee service delivery in compliance with Quality and HSE standards
• Drive Health and Safety culture and philosophy forward in a manner to ensure we achieve our safety goals
• Uphold our mission and values
The Candidate
• Outstanding team leadership skills and experience, highly skilled in motivating & building a site management team that continually improves performance for our clients and customers.
• Demonstrated leadership capabilities.
• Excellent ability to develop partnership with our clients and suppliers.
• Demonstrated experience managing large accounts at multiple locations.
• Strong financial acumen, including a proven ability in all types of financial contracts.
• Ability to understand, analyze and forecast financial results and make decisions based on data and needs.
• Able to manage through others and able to multi-task.
• Strong communications and interpersonal skills, with the proven ability to build relationships with a team that has a wide variety of different management styles and diverse client strategies.
• Demonstrated ability to proactively identify opportunities, address issues and ensure effective follow-up.
• A proven background in the field of Operations Management or similar related discipline
• Bachelor's degree or equivalent studies in Business Management, Technical discipline, finance or related field.
For a confidential discussion please contact samantha@archerrecruitment.com
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We appreciate every application, however, due to a high volume of applicants, only shortlisted candidates will be contacted.
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